Professional Development
From Transaction to Transformation: Elevating the Running Retail Experience at Confluence Running
At Confluence Running, the team is moving beyond traditional retail models by creating an immersive, education-driven shopping experience. Inspired by insights from The Running Event, staff members are introducing interactive product demonstrations, easily accessible informational guides, and unexpected “wild card” product suggestions. By encouraging customers to explore brand stories, embrace local running history, and discover new gear categories, the store transforms a standard purchase into a rewarding, community-oriented journey.
Customers benefit from personalized touches like staff-recommended products, local race memorabilia, and open-ended conversations that invite them to identify unexpressed needs. Through these efforts, Confluence Running is evolving from a simple point of sale to a knowledgeable running hub—one that fosters trust, inspires loyalty, and supports athletes of all levels in achieving their goals.
Why Confluence Running is One of the Best Running Stores in America: Employee Stories and Insights
The Ultimate Guide to Perfect Sports Bra Fit: Boost Comfort, Support, and Performance for Walkers and Runners
Empowering Retail Staff with Currex Insoles: Enhancing Customer Experience and Comfort
Understanding Currex Insoles: A Deep Dive into Their Science and Design
Step Into Comfort: How Currex Insoles Are Redefining Footwear Support
How to Kill it on Social Media for Run Specialty Stores
Traditional Benefits & Perks at Confluence Running
Sports Nutrition for Endurance Athletes | The Ultimate Comprehensive Review
At Confluence Running, Brynne Ketchum, a Master’s student from Canisius University and future dietician, delivered a comprehensive seminar on sports nutrition tailored for endurance athletes. She covered a range of topics, from the importance of a balanced diet consisting of macronutrients—carbohydrates, proteins, and fats—to the specific needs for pre-run fueling, highlighting the importance of consuming high-carb and moderate-protein foods to maximize energy and performance. Brynne also provided practical advice on meal preparation and the right timing for food intake to ensure it sits well during exercise.